Question by : What should I tell Canon to when I mail my camera in to fix if there is internal damage?
My Canon camera is under warranty and there is internal damage so I am sending it in. You can hear a clinking noise when you move the camera and the screen looks kind of damaged. But I did not do anything to cause this. Canon has asked for a reason why the camera should be fixed but since I don’t know what happened to it, I do not know what to say. Any advice to say to Canon? Greatly appreciated!
Best answer:
Answer by o2G2o
It would probably be best NOT to say you dropped it. I don’t think it will really matter what you say, because they have seen enough cameras to know what could have caused a given issue. For example, if you say “I didn’t drop it in the toilet” they can easily figure out that the camera got wet inside by looking for certain telltale signs…
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